Powering what you love

Every shophouse, stall and storefront needs a till that works and a way to get paid. Shiok POS and Payments are the first products we built for them.

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Watercolour of the Kuala Lumpur skyline, from the Petronas Twin Towers and Merdeka 118 to a heritage shophouse in the foreground

Amica Labs is a growth solutions company. We build practical products that help Malaysian businesses run, get paid and grow.

What we build

Tools merchants use every day.

Shiok POS runs the counter and the back office. QR ordering, delivery orders, stock, customers and staff all sit in one place.

  1. Shiok POS dashboard with sample data: summary cards for total sales, revenue, average order value, outstanding bills and GrabFood orders and revenue, a revenue-over-time bar chart, popular items, top categories, order types and payment methods.

    Dashboard

    Checkout, stock, staff and reporting in one dashboard.

    1. Sales, revenue and order value
    2. Revenue over time
    3. Order types
  2. Shiok POS QR ordering screen with a card for each table, download buttons for white, transparent and SVG versions, and options to add, rename or delete a table. The QR codes are demo codes.

    QR ordering

    Customers scan a QR code at the table and order from their own phone. You set up one code per table and print it.

    1. A card for each table
    2. Download as white, transparent or SVG
    3. Add a table
  3. Shiok POS GrabFood orders list with order ID, date and time, items, status (delivered or cancelled) and total, and buttons to export as CSV or PDF.

    Delivery orders

    Orders from foodpanda and GrabFood arrive alongside your in-store sales.

    1. GrabFood orders in one list
    2. Status and total
    3. Export as CSV or PDF
  4. Shiok POS inventory screen with sample data: cards for total items, low stock, out of stock and stock value, and a list of items with category, price, cost, stock counts and which items are on Grab.

    Inventory

    Know what’s running low before it becomes a problem at the counter.

    1. Low stock and out of stock
    2. Stock count for each item
    3. Items listed on Grab
  5. Shiok POS customers screen with sample data: cards for total customers, repeat customers and average spend, and a customer list with visits, total spend, last visit and loyalty history.

    Customer management

    See who’s coming back, and how often, without keeping a separate spreadsheet.

    1. Customers and repeat customers
    2. Visits and spend
    3. Loyalty history
  6. Shiok POS employees screen with sample data: cards for total, active and inactive employees, who is clocked in now, who is working today, today’s timeline, hours this week and hours worked.

    Employee management

    Know who’s on shift and for how long, in real time.

    1. Active and inactive staff
    2. Who is clocked in now
    3. Hours worked
Shiok POS dashboard with sample data: summary cards for total sales, revenue, average order value, outstanding bills and GrabFood orders and revenue, a revenue-over-time bar chart, popular items, top categories, order types and payment methods.1Sales, revenue and order value2Revenue over time3Order types

Get paid, online or in person.

Accept card, eWallet, FPX and DuitNow payments.

Online payments
In-person payments

Trusted by businesses doing real work.

processed
RM13,958,319.25
transactions
152,161
merchants supported
127
  • The Backyard
  • Esters
  • Emarque
  • Brewllo
  • My Boocha Kombucha
  • Momoyo
  • Hustlr Pickleball and Social Club
  • Orange Fix
  • TopFrag
  • AZ Dentacare
  • Slybear
  • Harper Courtside
  • First Shot
  • Sportsdeal
  • EXPrint
  • Padé Langkawi
  • Strength Nexus
  • Miyakori Coffee
  • Sufian Cafe

Our partners.

  • Fiuu, formerly Razer Merchant Services
  • PAX
  • Zolon

Most tools in this space come with a catch.

We started Amica Labs to build the opposite.

The usual

01 Pricing

The usual catch: A low starting price, then fees nobody mentioned.

02 Relationship

The usual catch: A fast sale, then you are on your own.

03 Support

The usual catch: Support that takes days to answer, if it answers at all.

04 Understanding

The usual catch: Contracts and invoices you need help to read.

Total??.??

*Terms and conditions apply

Amica Labs

01 Pricing

How we work: Plain terms beat clever marketing. If we cannot explain a price simply, the work is not finished.

02 Relationship

How we work: A long relationship beats a fast sale. We would rather keep a business for years.

03 Support

How we work: Support that answers. When something breaks at 9pm on a Friday, a Shiok POS support person picks up.

04 Understanding

How we work: Education is part of the product. You should never have to decode your own invoice.

TotalPlain terms

Thank you

Want to talk?

Tell us what your business needs and we’ll show you which of our products fits.

Send us a message